Pricing
Flat monthly fee, no lock-in and no per-message charges. Choose based on your conversations, your channels and the size of your team.
Basic
Automatic replies and booking, so you stop losing customers by not answering.
$59per month
+ $197 one-time onboarding
Includes
- Conversations per month
- 500
- Channels
- 1: WhatsApp or Messenger
- Team seats
- 1
- Integrations
- Google Calendar
- 24/7 AI replies
- Booking with no double bookings
- Reminder the day before
- Shared inbox with human handoff
- WhatsApp number included, or yours, at no cost
Pro
RecommendedThree channels, payments and a whole team working at once.
$99per month
+ $297 one-time onboarding
Includes
- Conversations per month
- 2,000
- Channels
- WhatsApp, Instagram and Messenger
- Team seats
- 3
- Integrations
- Google Calendar and Sheets
- Everything in Basic
- Automatic lead qualification
- Voice notes, images and receipts
- Built-in payments
- Follow-up with people who stopped replying
- Prices and inventory in Google Sheets
Premium
For high-volume operations with several teams.
$199per month
+ $497 one-time onboarding
Includes
- Conversations per month
- 5,000
- Channels
- WhatsApp, Instagram and Messenger
- Team seats
- Unlimited
- Integrations
- Google Calendar and Sheets
- Everything in Pro
- Multi-agent: sales, support and after-sales
- Waitlist when a slot opens up
- Weekly email report
- WhatsApp campaigns to your customers
- Priority support
Prices in US dollars (USD). Onboarding is a one-time fee per business.
Onboarding is free on every plan until November 30, 2026.
Plan comparison
| Feature | Basic | Pro | Premium |
|---|---|---|---|
| Capacity | |||
| Monthly price | $59 | $99 | $199 |
| Onboarding (one-time) | $197 | $297 | $497 |
| Conversations per month | 500 | 2,000 | 5,000 |
| Channels | 1: WhatsApp or Messenger | WhatsApp, Instagram and Messenger | WhatsApp, Instagram and Messenger |
| Team seats | 1 | 3 | Unlimited |
| Features | |||
| 24/7 AI replies | Included | Included | Included |
| Google Calendar booking and reminders | Included | Included | Included |
| Product catalog and reservations | Included | Included | Included |
| Shared inbox with human handoff | Included | Included | Included |
| Conversation dashboard and mobile app | Included | Included | Included |
| Data isolated per business | Included | Included | Included |
| Automatic lead qualification | Not included | Included | Included |
| Voice notes, images and receipts | Not included | Included | Included |
| Built-in payments | Not included | Included | Included |
| Prices and inventory in Google Sheets | Not included | Included | Included |
| Automatic follow-up | Not included | Included | Included |
| Multi-agent: sales, support and after-sales | Not included | Not included | Included |
| Waitlist and weekly report | Not included | Not included | Included |
| WhatsApp campaigns | Not included | Not included | Included |
| Support | |||
| Support | Standard | Standard | Priority |
Billing questions
What currency do you bill in?
US dollars (USD). We issue the SRI-authorized sales receipt for every payment.
Are Meta's messaging fees included?
AndesIA doesn't charge per message. Since October 2026, Meta bills WhatsApp usage directly to your business account, with no markup, so you control your spend.
How do I pay?
The monthly fee is paid in advance. Five days before it's due you get an email link to pay by card (PagoPlux) or bank transfer.
What does onboarding include?
We load your services, prices, hours and FAQs, connect your number to the WhatsApp Business Platform, test the assistant with 30 real questions and train your team. It takes 5 to 7 business days.
Is there a minimum commitment?
No. Plans are monthly and you can cancel any time, with no penalty. Onboarding is a one-time fee and is not refunded, except under the appointment guarantee.
What is the appointment guarantee?
If the assistant doesn't book at least 3 appointments in its first 30 days, we refund the onboarding fee and the first month and close the account. It applies once per business, to businesses that work by appointment or reservation.
Can I change plans?
Yes. Email [email protected]. Plan changes take effect from the next billing cycle, with no proration.
What happens if I go over my plan's conversations?
If you reach the month's conversation limit, the assistant keeps answering and we let you know. If it happens two months in a row, we suggest moving up a plan. We never charge extra without your approval.
Put your WhatsApp to work.
Try the demo on WhatsApp or request access for your business.